Work DynamicsWhat This Job InvolvesOverall responsibility for managing the client front office at DLF IQ in coordination with the respective team members.Major Responsibilities/ Accountabilities/ JD

• Establish and enforce standards for front office management based on accepted industry standards.
• Reviews scheduled event requests weekly and process them with help of the respective vendors.
• Develops and implements systems and processes to establish and maintain records for the front office operation and conduct hygiene audits internally & with help of external agency.
• Performs miscellaneous job-related duties as assigned.
• Front Desk Management
• Vendor visitor approval from respective stakeholder
• Visitor management System
• Visitor's Welcome
• Refreshment Arrangement for the SMT / Customer Visits
• Customer Satisfaction
• Employees General Query
• Employees Interface for incident and escalation/Feedbacks
• Ensure the Hygiene and Food safety Process.
• Inventory and store management
• Governance around Housekeeping Services

Self Management

• Comply with the Health, Safety and Environmental Policies
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge
• Resilient, optimistic, flexible and works well under pressure
• Confident, rounded thinking
• Is self aware

Sound like you? To apply you need to have:Key skills

• Proven management skills with the ability to optimise team performance and development
• Highly skilled communicator with the ability to communicate complex concepts to others
• Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders
• Highly developed analytical and problem solving skills
• Excellent attention to detail skills
• Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends
• Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver

Employee specification

• Graduate
• At least 1-2 years’ experience within a similar set up. Role located in Gurgaon, India.

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!