Function- Commercial & Customer Insights & Analytics

Job family- Data Analyst

Purpose of Job

The co worker analyzes digital data. Digital data are data which refer to our digital channels, especially or web shop & App and their corresponding data like onsite behavior, customer data & commercial data.

Purpose Of Function

“”The Insight Generators

They Create And Share The Deep Understanding Of

• How our digital business is running
• What of what we do is really working
• How our customers and prospects are doing and feeling
• What we need to focus on next”

Assignments

• Challenge and contribute to commercial decisions based on insights
• Generating insights & optimization suggestions on our digital platforms
• Using data to create narratives and stories to help inform decision-making.
• Writing analyses and distributing or presenting to key stakeholders.
• Identifying business improvement opportunities and efficiencies.
• Cooperate with tech units of Data ware house & web tracking to improve metrics & attributes for reporting
• Reporting with Google data studio and Microstrategy

Knowledge

• The ability to translate complex data into easy-to-understand information
• Ability to communicate across various levels of an organization
• Analytical Thinking and Problem Solving
• Good Business understanding
• Advanced knowledge in analytics and statistical software languages (R or Python)
• Proficient in SQL, data environments (Bigquery, Google Analytics) and data transformation (Python) as well as previous experience with data visualization, storytelling, and reporting (Microstrategy, Tableau, PowerBI)
• Strong experience with Google Analytics, independently driving analytical projects from tracking definition and implementation to analysis of onsite user behavior

Education

A degree in economics, computer science, mathematics or other quantitative studies

Minimum Experience & Required Skills

1-2 Years (4-5 Years for Senior)

Good Reporting, Analysis & data visualization tool skills (e.g. Tableau, Power BI, Microstrategy or google datastudio)

Good Microsoft office knowledge, very good Excel skills